{"id":1342,"date":"2024-12-30T09:00:31","date_gmt":"2024-12-30T09:00:31","guid":{"rendered":"https:\/\/www.dailyofficenews.com\/hoe-uitmuntende-klantenservice-flexado-naar-nieuwe-hoogten-brengt\/"},"modified":"2025-05-26T07:19:50","modified_gmt":"2025-05-26T07:19:50","slug":"hoe-uitmuntende-klantenservice-flexado-naar-nieuwe-hoogten-brengt","status":"publish","type":"post","link":"https:\/\/www.dailyofficenews.com\/nl\/hoe-uitmuntende-klantenservice-flexado-naar-nieuwe-hoogten-brengt\/","title":{"rendered":"Hoe uitmuntende klantenservice Flexado naar nieuwe hoogten brengt"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Bij Flexado geloven wij dat klantenservice het hart vormt van ons succes. Als CEO van Flexado kan ik uit mijn eigen ervaring vertellen dat het leveren van hoogwaardige klantenservice niet alleen een fundamenteel aspect is van elk bedrijf, maar ook een ware kunst. Het vraagt niet alleen om kennis en vaardigheden, maar ook om empathie, geduld en de bereidheid om verder te kijken dan de standaardoplossingen.  <\/p>\n<p>Dagelijks zie ik hoe ons kernteam zich volledig inzet om de klantbeleving te verbeteren. Of dit nu gebeurt door vragen te beantwoorden via telefoon, mail, social media of via een automatische chat in verschillende talen \u2013 wij zijn voortdurend op zoek naar manieren om het makkelijker en prettiger te maken voor onze klanten. Het is prachtig om te zien hoe die toewijding resultaat oplevert.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;50&#8243; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;50&#8243; top_padding_tablet=&#8221;40&#8243; constrain_group_3=&#8221;yes&#8221; bottom_padding_tablet=&#8221;40&#8243; top_padding_phone=&#8221;30&#8243; constrain_group_5=&#8221;yes&#8221; bottom_padding_phone=&#8221;30&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#f6f4f7&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;custom&#8221; top_left_border_radius=&#8221;25&#8243; top_right_border_radius=&#8221;25&#8243; bottom_right_border_radius=&#8221;25&#8243; bottom_left_border_radius=&#8221;25&#8243; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; el_class=&#8221;quote-row&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Klantenservice is veel meer dan simpelweg vragen beantwoorden. Het is een kans om vertrouwen op te bouwen, relaties te versterken en waarde toe te voegen aan de klantreis. In mijn carri\u00e8re heb ik geleerd dat de beste service begint met goed luisteren. Klanten willen gehoord en begrepen worden. Door echt aandacht te schenken aan wat iemand nodig heeft, kun je niet alleen een oplossing bieden, maar ook een blijvende indruk achterlaten.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221; el_class=&#8221;txt-small&#8221;]Ramon ten Tije, CEO &amp; Oprichter Flexado[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>Mijn visie<\/h4>\n<p>Klantenservice is veel meer dan simpelweg vragen beantwoorden. Het is een kans om vertrouwen op te bouwen, relaties te versterken en waarde toe te voegen aan de klantreis. In mijn carri\u00e8re heb ik geleerd dat de beste service begint met goed luisteren. Klanten willen gehoord en begrepen worden. Door echt aandacht te schenken aan wat iemand nodig heeft, kun je niet alleen een oplossing bieden, maar ook een blijvende indruk achterlaten.    <\/p>\n<p>Bij Flexado zien we elk contactmoment met onze klantenservice als een kans om van iedere klant een ambassadeur voor ons merk te maken. We geloven dat wanneer klanten zich \u00e9cht begrepen en gewaardeerd voelen, dit leidt tot een verbinding die verder gaat dan een simpele transactie \u2013 het vormt de basis voor een duurzame samenwerking. Omdat we met klanten uit verschillende landen, culturen en talen werken, blijven we continu verbeteren en ons aanpassen aan de diverse behoeften. Deze aanpak versterkt niet alleen onze servicekwaliteit, maar onderstreept ook onze ambitie om een toonaangevende internationale speler te zijn.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>Hoe Flexado klantenservice tot een prioriteit maakt<\/h4>\n<p>Bij Flexado zorgen we ervoor dat ons team uitmuntende klantenservice kan leveren door middel van gerichte training en voortdurende ontwikkeling. De focus ligt hierbij niet alleen op de technische vaardigheden, maar ook op soft skills, zoals communicatie en probleemoplossing. Daarnaast geef ik ons team het vertrouwen om zelfstandig beslissingen te nemen. Dat betekent dat ze flexibel kunnen inspelen op de behoeften van klanten, zonder vast te zitten aan standaardprotocollen. Die vrijheid maakt het verschil; het stelt ons in staat om maatwerk te leveren en \u00e9cht impact te maken.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>Waarom klantenservice het succes van Flexado drijft<\/h4>\n<p>Een uitstekende klantenservice is een krachtige motor achter ons succes. Het cre\u00ebert tevreden klanten, en tevreden klanten zijn loyale klanten. Onze focus op service heeft ons geholpen om langdurige samenwerkingen met klanten en partners op te bouwen. Flexado groeit niet alleen omdat we kwalitatieve diensten aanbieden, maar omdat we consequent de verwachtingen van onze klanten overtreffen.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>De specialiteit van onze klantenservice<\/h4>\n<p>Wat Flexado uniek maakt, is onze proactieve benadering. We wachten niet tot een probleem zich aandient; we zoeken actief naar manieren om onze klanten te ontzorgen. Ons team begrijpt dat elke klant unieke behoeften heeft, en we passen onze oplossingen daarop aan. Deze klantgerichte aanpak, gecombineerd met onze uitgebreide kennis van de virtuele kantoorbranche, maakt onze klantenservice tot een van onze sterkste onderscheidende factoren. En daar ben ik trots op![\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221;&#8230;<\/p>\n","protected":false},"author":4,"featured_media":1086,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[21],"tags":[],"class_list":{"0":"post-1342","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business-insight-nl"},"_links":{"self":[{"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/posts\/1342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/comments?post=1342"}],"version-history":[{"count":4,"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/posts\/1342\/revisions"}],"predecessor-version":[{"id":1543,"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/posts\/1342\/revisions\/1543"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/media\/1086"}],"wp:attachment":[{"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/media?parent=1342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/categories?post=1342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dailyofficenews.com\/nl\/wp-json\/wp\/v2\/tags?post=1342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}